Terms of Service

Last Updated: December 2025

Company: TheNetwork Labs, Inc. ("TheNetwork," "we," "us," or "our")

Services: Our websites, apps (including Asteri), and related services, features, and tools (collectively, the "Services").

Effective Date: These Terms are effective when you access or use the Services.

By accessing or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Services.

1. About TheNetwork

TheNetwork builds consumer software designed to help users connect, express, and organize preferences through memory-driven personalization. The Services may include web applications, mobile apps, APIs, and experimental features.

2. Eligibility

You must be at least 13 years old to use the Services (or 16 if you reside in the European Economic Area/United Kingdom, or a higher age if required by your local law). By using the Services, you represent that you meet the age requirement and have the legal capacity to enter into these Terms.

If you are using the Services on behalf of an organization, you represent that you are authorized to accept these Terms on that organization's behalf.

3. Accounts, Authentication, and Security

3.1 Account Creation

You may need an account to access certain features. You agree to:

  • provide accurate and current information,
  • keep your information updated, and
  • maintain the confidentiality of your login credentials.

3.2 Account Responsibility

You are responsible for all activity that occurs under your account. If you believe your account has been compromised, notify us promptly at support@thenetwork.life.

3.3 Suspensions and Safety

We may suspend or restrict access to the Services to protect users, the platform, or the public, including to investigate suspected abuse, fraud, or security threats.

3.4 SMS Verification

TheNetwork may send one-time SMS verification messages to users during account signup and login to verify ownership of a phone number and secure user accounts.

By entering your phone number within the TheNetwork mobile application and requesting verification, you consent to receive a single-use authentication code via SMS.

  • Message and data rates may apply.
  • Message frequency: one message per verification request.
  • You may reply STOP to opt out of SMS messages at any time.
  • You may reply HELP for assistance.

For support, contact support@thenetwork.life.

TheNetwork does not send marketing or promotional SMS messages under this verification program.

4. Your Use of the Services

4.1 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use (unless we explicitly allow otherwise).

4.2 Acceptable Use

You agree not to:

  • use the Services for illegal, harmful, or abusive activities;
  • harass, threaten, defame, or exploit others;
  • attempt to gain unauthorized access to accounts, systems, or data;
  • interfere with or disrupt the Services (including security or access controls);
  • reverse engineer, decompile, or attempt to extract source code (except where prohibited by law);
  • use automated scripts or scraping that overwhelms or bypasses rate limits (unless explicitly permitted);
  • upload, share, or transmit content that infringes rights, violates laws, or contains malware.

4.3 Enforcement

If you violate these Terms, we may remove content, limit features, suspend your account, or terminate access.

5. Integrations and Third-Party Services (Including YouTube)

5.1 Third-Party Services

We use YouTube API Services to access YouTube data. The Services may allow you to connect third-party accounts (e.g., YouTube, TikTok, Pinterest). If you connect a third-party service, you authorize us to access and process data from that service as described in our Privacy Policy and as allowed by the permissions you grant.

We request only the minimum permissions necessary to provide the connected features.

5.2 YouTube Terms

By using TheNetwork features that access YouTube data, you agree to be bound by YouTube's Terms of Service. YouTube is a third-party service and is not controlled by TheNetwork. Your use of YouTube remains subject to YouTube's policies and terms.

5.3 No Password Collection

We do not collect or store your third-party platform passwords.

5.4 Revoking Access

You can revoke a third-party connection (including YouTube) at any time through your TheNetwork settings and/or through the third-party provider's account permissions settings. After revocation, we stop fetching new data from that provider, subject to our Privacy Policy and retention practices.

After you revoke access, we stop fetching YouTube data and handle deletion/retention as described in our Privacy Policy.

5.5 Third-Party Responsibility

We are not responsible for third-party services, including their content, availability, policies, or actions.

6. User Content

"User Content" means text, images, messages, files, links, and other content you submit, upload, or share through the Services.

6.1 Ownership

You retain ownership of your User Content as between you and TheNetwork.

6.2 License to Operate the Services

You grant TheNetwork a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, display, and transmit your User Content only as needed to provide, maintain, and improve the Services, operate features you request (including personalization), and comply with law.

This license ends when your User Content is deleted from the Services, except to the extent:

  • we must retain it for legal compliance, security, dispute resolution, or enforcement, or
  • it has been incorporated into aggregated or de-identified analytics (where permitted by law and described in the Privacy Policy).

6.3 Your Responsibilities for User Content

You represent and warrant that:

  • you have the rights to submit your User Content,
  • your User Content does not violate law or third-party rights, and
  • you will not submit content that is malicious, deceptive, or abusive.

6.4 Content Moderation

We may remove or restrict User Content that violates these Terms, our policies, or applicable law.

7. Prohibited Sensitive Misuse

You agree not to use the Services to:

  • collect, store, or disclose someone else's personal data without authorization;
  • facilitate stalking, doxxing, or harassment;
  • circumvent privacy protections or platform safeguards;
  • attempt to obtain or infer highly sensitive attributes about others without lawful basis.

8. Intellectual Property

8.1 TheNetwork Property

The Services, including software, models, algorithms, designs, trademarks, and all related intellectual property, are owned by TheNetwork or its licensors and are protected by applicable laws.

Except for the limited license in Section 4, nothing in these Terms grants you any right to use TheNetwork's branding, logos, or proprietary materials without permission.

8.2 Feedback

If you submit feedback or suggestions, you grant us the right to use them without restriction or compensation.

9. Paid Features (If Applicable)

If the Services include paid features, subscriptions, or purchases:

  • pricing, billing frequency, and renewal terms will be disclosed at purchase;
  • taxes may apply;
  • charges are generally non-refundable except where required by law or stated otherwise.

10. Beta / Experimental Features

We may release beta or experimental features. These features may change, be removed, or be unstable. You acknowledge that beta features are provided "as is" and may contain errors.

11. Privacy

Our Privacy Policy explains how we collect, use, and protect personal data. By using the Services, you consent to the processing of your data as described in the Privacy Policy.

12. Termination

12.1 Termination by You

You may stop using the Services at any time. You may request account deletion by contacting support@thenetwork.life or privacy@thenetwork.life (as described in the Privacy Policy).

12.2 Termination by Us

We may suspend or terminate your access if you:

  • violate these Terms,
  • misuse the Services,
  • create risk or legal exposure for TheNetwork or others, or
  • if we are required to do so by law.

12.3 Effect of Termination

Upon termination, your license to use the Services ends. Certain sections of these Terms survive termination, including intellectual property, disclaimers, limitation of liability, dispute resolution, and indemnification.

13. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE NETWORK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee:

  • uninterrupted availability,
  • that outputs are error-free,
  • that personalization will match your expectations,
  • that third-party integrations will always function.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE NETWORK WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST DATA.
  • OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) $100 USD OR (B) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless TheNetwork, its affiliates, officers, employees, and contractors from and against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of:

  • your use of the Services,
  • your User Content,
  • your violation of these Terms, or
  • your violation of law or third-party rights.

16. Dispute Resolution and Arbitration

16.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@thenetwork.life and attempt to resolve the dispute informally.

16.2 Binding Arbitration

Except where prohibited by law, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules.

  • Arbitration will be conducted in English.
  • The arbitration location will be Delaware, USA, unless the parties agree otherwise.
  • The arbitrator may award the same damages and relief that a court could award.

16.3 Jury Trial Waiver

YOU AND THENETWORK EACH WAIVE THE RIGHT TO A JURY TRIAL.

16.4 Class Action Waiver

YOU AGREE THAT DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY. You may not bring a claim as a plaintiff or class member in any purported class, collective, or representative proceeding.

16.5 Exceptions

Either party may seek injunctive or equitable relief in court for unauthorized use or infringement of intellectual property or for security-related claims, to the extent permitted by law.

17. Governing Law

These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules, except where consumer protection laws in your jurisdiction require otherwise.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or in-app notice. Continued use of the Services after the effective date of updated Terms constitutes acceptance.

19. Miscellaneous

19.1 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

19.2 Assignment

You may not assign these Terms without our written consent. We may assign these Terms as part of a merger, acquisition, corporate reorganization, or sale of assets.

19.3 Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and TheNetwork regarding the Services and supersede prior agreements relating to the Services.

20. Contact Us

TheNetwork Labs, Inc.

Email: legal@thenetwork.life

Support: support@thenetwork.life

Website: www.thenetwork.life

Address: New York, NY, USA